Terms and Conditions

Terms and Conditions

Standard Terms and Conditions of Contract

1. This contract is between you and us,Best Car Transport.

1.1 This Contract states the terms on which we will supply services to you. In this Contract, you are our customer, ie the person engaging our services. Usually (but not always) you are the person specified as the sender on the front of this Contract.

1.2 We are not a common carrier. We may refuse to handle, transport or store vehicles for you for any reason whatsoever.

1.3 The terms of this Contract cannot be waived or varied.

1.4 By vehicles we mean:

  • any vehicles accepted from you or on your behalf.
  • Vehicles include: Cars, Light Commercials, Heavy Commercials, Trailers, Motor Bikes, Boats or Caravans.

1.5 By services we mean all services supplied to you in any capacity, including as forwarding agent, shipping agent, forwarder, storer, carrier, or bailee.

1.6 We and any subcontractor may subcontract part or all of our obligations on any terms.

1.7 You agree that:

  • our employees, agents and subcontractors and their employees, agents and subcontractors have the benefit of this Contract (in particular paragraphs 4.2, 5.4 and 10) as if they were parties to it; and
  • we hold that benefit on trust for them and can, if requested by them, enforce it on their behalf.

2. If you are a consumer

If you are a consumer as defined in the Trade Practices Act, this Contract does not affect any rights you may have as a result of that Act.

3. You must pay if no one else does

3.1 Our charges are earned as soon as we collect the vehicles from you, or from the address nominated by you.

3.2 You must pay the charges relating to the transport of the vehicles (including extended warranty – see paragraph 9) unless the sender (where you are not also the sender) or the receiver pays them. If another person is nominated on the front of this Contract as paying the charges, you promise that person will pay.

You are obliged to pay within agreed payment terms, ie

(i) Casual Customers – Pre paid; or
(ii) Approved account customers - within 7 days from date of invoice.

3.3 In addition to freight we will charge you for:

  • any additional expenses we incur as a result of any incorrect declaration by you of the size, quantity, description or modifications to the standard of the vehicles eg roof racks, bull bars, lowered suspensions etc.
  • any storage charges or other charges or expenses we incur in relation to the vehicles.

3.4 We are entitled to retain and be paid all allowances and remuneration paid including those customarily paid by or to forwarding agents, shipping agents, forwarders, storers, carriers or bailees.

3.5 a. Any alteration of vehicle collection address or delivery address requires 3 working days prior notice. Failure of notification will attract additional fees to cover the full value of the original booking charge plus any additional costs we incur as a result of changes to the collection address and or delivery address.
b. Cancellation or refund is only possible if you notify us prior to vehicle being in transit and will attract a $100 (GST inclusive) processing fee.

4. Some of your promises

4.1 Your promises are important because if they are incorrect we may, for example, be fined for unlawfully transporting the vehicles, or the items may not be covered underBest Car Transport’s extended warranty (eg. personal effects).

4.2 You promise us and the persons referred to in paragraph 1.7 that:

  • you alone own the vehicles, or if there are other owners you act as their agent and they agree to handling, transport and storage of the vehicles on the terms of this Contract;
  • you will indemnify us as soon as we receive any written notice of claim in connection with this Contract or the handling, transport or storage of the vehicles from any person other than you (including the sender where you are not also the sender);
  • you have completed the front of this Contract accurately;
  • the vehicles are presented to withstand handling, transport and storage;
  • you have complied with all laws in connection with the vehicles to ensure that they can be lawfully handled, transported and stored;
  • you have not asked us to handle, transport or store the vehicles in any way that could be unlawful;
  • you will not sue any person referred to in paragraph 1.7 for anything arising in connection with this Contract or the handling, transport or storage of the vehicles; and
  • you will indemnify us for any loss or damage caused to any person, including property damage, as a result of your breach of this Contract.

It is agreed that the indemnities in this paragraph will operate irrespective of whether any loss or damage arises from a wilful, deliberate or unauthorised act or omission by us or by any of the persons referred to in paragraph 1.7.

5. Dangerous Goods

5.1 Dangerous goods cannot be accepted for transportation.

5.2 Goods are dangerous if they are classified by either the IITA Dangerous Goods Regulations or the Indian Dangerous Goods Code or if they might injure or damage people, property or the environment. They include goods that are or may become poisonous, corrosive, volatile, explosive, flammable or radioactive but excludes goods that are inherently part of that vehicle eg petrol in the tank or LP Gas connected to the vehicle.

5.3 You promise that no dangerous goods have been placed in the vehicles.

5.4 Whether or not you have told us that any goods are dangerous, you agree that if we, or if any of the persons referred to in paragraph 1.7, consider on reasonable grounds that the goods may cause injury or damage, we or any of them can, at your cost do anything appropriate, including disposing of or destroying them. We will not be liable to you for any loss or damage you may incur by reason of our actions under this paragraph. You will always bear all risk of loss of or damage to, arising in connection with dangerous goods.

5.5 You will be liable for any loss or damage caused to our properties or other parties’ properties as a result of or in connection with your actions to dangerous goods under this paragraph.

6. You give us authority to:

  • use any method for handling, transporting or storing the vehicles. We will give priority to any instructions given by you, but if such instructions cannot be followed, we will use another method;
  • deviate from any usual route of transport or place of storage;
  • claim a general or particular lien over the vehicles, and any documents relating to them, for outstanding payments relating to those vehicles which are to be, handled, transported or stored on your behalf;
  • sell any vehicles held by us for outstanding payments by public auction or private sale without any notice to you; and
  • allow us to deduct or set off from any payment due to you any outstanding amount or payment that you have owing to us.

7. Delivery

7.1 We will attempt to deliver to the address nominated by you. Delivery is deemed to be effected when we receive a signed receipt or delivery docket.

7.2 If that address is unattended, delivery is deemed to have occurred.

7.3 If the address of delivery is unattended and we elect to re-deliver vehicles to you, we will charge you for the costs of the re-delivery including any storage costs we may incur.

8. Notify promptly if you have a claim for extended warranty

8.1 If you believe we are liable to you, you must:

  • make a note on your consignment note at the time of delivery;
  • notify us immediately; and
  • send your written extended warranty claim request to us within 2 days. If we do not receive a written extended warranty claim request from you within that time, we will have no liability to you. Notwithstanding your extended warranty request, you remain liable to pay our charges under this contract.
  • not repair your vehicle unless otherwise authorised by us.

8.2 We will have no liability to you, even if you give us a written notice within that time, if you do not commence legal proceedings against us within 6 months after the date of delivery.

9. Extended Warranty

9.1 All vehicles transported by us receive Automatic extended warranty as referred below, unless specifically excluded.

9.2 If you have elected Additional extended warranty as referred below, you must arrange at the time of booking and obtain approval before you give us custody of the vehicle. You are required to declare the approved value of the vehicle in the front of this Contract.

9.3 If we have agreed to the extended warranty for the vehicle then our liability to you is limited to the amount of the warranty shown on the front of this Contract.

9.4 Warranty is only for physical loss or damage. An additional charge will be levied for the extended warranty as follows:

02 Feb, 2021

We only disclose your Personal Information to third parties when you submit your information with authorization. This may include, but is not limited to, third parties that provide pre-employment or pre-contract type services. We will not disclose your information to any other third parties without your authorization, unless required by law enforcement action or if required by a judicial or governmental order or subpoena.
Best Car Transport web site contains links to other web sites. Best Car Transport is not responsible for the privacy practices, the content of such web sites or for Personal information, which such web sites may collect or place on your computer. Occasionally we give our registered users the opportunity to participate in online surveys. These surveys may ask visitors for contact information (such as their e-mail address). We may use contact data from our surveys to send the user information about our company. Users may opt-out of receiving future mailings; refer to the “Choices/Options” section of this Privacy Statement regarding opt-out.
A “cookie” refers to a piece of data that is placed and stored by your browser on your computer’s hard drive. On certain Best Car Transport web site pages Best Car Transport utilizes “cookies” as a means of identifying returning users in order to customize the user’s experience and to select specific information for display based on the user’s registration information. When someone visits the Best Car Transport web site, a cookie is either placed on the user’s computer or is read if the user has visited the site previously (if the computer is configured to accept cookies). You can choose to not have your browser accept cookies from the Best Car Transport web site. If you do not allow the cookie to be saved, you will be able to view the text and graphics on the screens, however you will not have a customized experience, nor will you be able to make full use of the tools and applications as would registered users who accept cookies from our web site.
Best Car Transport takes reasonable security measures to protect your Personal information against loss and misuse, as well as unauthorized access, disclosure, destruction or alteration of the information that is under our control. If you have a user Login ID and password for any of the features on our web site, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. We recognize the importance of security for all Personal information collected by our web site. We exercise care in providing secure transmission of your information from your computer to our servers. We strictly limit worker (i.e., employees, agents, or contractors) access to Personal information by giving our workers only the necessary access to carry out their job responsibilities. Best Car Transport periodically audits for compliance and updates its security measures in an effort to provide appropriate security for all information held by Best Car Transport
We attempt to retain information we collect for reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled.
This site is not intended for children under 13 and we will not knowingly collect any information from children below this age.

We Provide International Freight & Logistics Service Worldwide

Get a quote

what client’s say

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

JABIN KANE

CEO, TOPSMMPANEL.COM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

JABIN KANE

CEO, TOPSMMPANEL.COM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

JABIN KANE

CEO, TOPSMMPANEL.COM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

JABIN KANE

CEO, TOPSMMPANEL.COM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

JABIN KANE

CEO, TOPSMMPANEL.COM